Understanding Casiny's Account Rules And Terms

Terms and Conditions at Casiny

Playing at Casiny casino online requires that every player is at least 18 years old and able to accept the published terms before registering an account. Our terms set out eligibility, acceptable conduct and the conditions attached to deposits, withdrawals and promotional offers, and they apply equally to every account holder.

Account eligibility and conduct

We operate under a licence from the Tobique Gaming Commission (licence 0000020), as stated on our site and not independently verified by a third party, through our operator Neptune Projects S.R.L. Accounts are personal and non-transferable, and identity, address and payment checks can be required before a withdrawal is processed. Players registered from a number of listed territories named in our terms are not eligible to open an account with us.

Our welcome offer carries its own clauses: bonus funds carry a 40x wagering requirement, while winnings generated from the welcome free spins carry no wagering requirement at all. The maximum bet permitted while a bonus is active is 25 account-currency units, and the offer is limited to players registered in Australia and New Zealand under the terms published for the promotion. Full conditions for claiming it are set out on our welcome bonus page.

Welcome Offer Terms by Deposit

The welcome offer is split across three deposits, each with its own match percentage, maximum bonus and free spin allocation stated in our bonus terms.

Welcome spins must be activated within 3 days and any resulting winnings stay valid for 7 days, while the default expiry for other bonus funds is also 7 days unless stated otherwise in the current promotion terms.

Account Rules and Prohibited Conduct

Beyond the welcome offer, our terms set specific limits and rules that apply to every account from registration onward.

• Registration is open only to players aged 18 or over.
• One account per player; identity, address and payment checks can be required before a withdrawal clears.
• The maximum win permitted from the welcome bonus is 10,000 account-currency units.
• The maximum win permitted from the welcome free spins is 500 account-currency units.
• Players from territories listed in our terms are blocked from registering an account with us.
• Deposit limits and self-exclusion are available as responsible-gambling tools within account settings.

Withdrawal and Payment Terms

Withdrawal requests are governed by their own clauses, separate from bonus wagering. The minimum withdrawal is EUR 10 or its currency equivalent, and turning over deposited funds at least 1x avoids an 8% withdrawal fee, with that fee calculated on a minimum of EUR 4 equivalent. These conditions sit alongside, not in place of, any bonus wagering requirement attached to a welcome offer.

Monthly withdrawal limits are set at EUR 10,000 equivalent, rising to EUR 5,000 equivalent per month if the account balance reaches at least 10 times total deposits, a distinction worth checking before requesting a large payout through the withdrawal process. Deposits and withdrawals are processed through Visa and Mastercard, with our payment agent Sultucia Ltd. based in Cyprus handling transactions on our behalf. Full method details sit on our payments page.

Because terms are updated periodically, we recommend checking the current version before relying on a specific clause, particularly around bonus eligibility, wagering and withdrawal limits, all of which can be amended under the terms we publish.